Document Title	Student Manual Passenger Ship Crowd Management
Document no.	SSM-MAN-013	Doc owner	D Villafana
Author	J Farray	Revision	Rev. 01
Reviewed by	D Villafana	Approved by	D Villafana
Next review		Approved on	31/08/2025

Eligibility - Who can do this course

This course is for people already working in crew boat operations. Students who intend to advance to Boatmaster licences must check their eligibility for that with the Maritime Services Division, MOWT.

Programme Objectives

This program will provide the fundamentals of vessel operations related to, for example, crew boats operating in the Gulf of Paria. It aims to give participants operational knowledge of that type of vessel operation and interacting with passengers.

Learning Outcomes

Successful candidates will be able to contribute to the implementation of shipboard emergency plans and procedures to muster and evacuate passengers and assist passengers en route to muster and embarkation stations. Candidates will be able to organise shipboard emergency procedures, optimise the use of resources, control response to emergencies, control passengers and other personnel during emergency situations, as well as, establish and maintain effective communications.

Students need their brain, their attention span and a device to access the Learning Management System..

What you will learn

Passenger Orientation

On completion of the first part of the lesson, learners will be able to describe how safety information is given to passengers on boarding, and what activities are involved in vessel familiarisation..

Mustering Passengers

On completion of this lesson, learners will be able to describe the responsibilities of seafarers to the passengers.

Coverage of STCW Tables A-V/2-1

LMS unit	Competency
Passenger Orientation	Organise shipboard emergency procedures
Establish and maintain effective communications Assist passengers en route to muster stations
Mustering Passengers	Control passengers and other personnel during emergency situations Assist passengers en route to muster stations
Optimise the use of resources

How you will learn

Oral Discussion

Candidates participate in oral discussions with the tutor describing the risk assessment of passenger behaviour in emergencies.

Presentations (LMS)

Candidates have access to online videos and documents to support the oral discussions. Candidates must get 70% in all the formative MCQ tests to pass this part of the programme.